不良研究所

Just Released: State of Audio - Modern Measurement Playbook

Tracking Campaign Analytics in Radio

By Jon Blum, Vice-President, Customer Engagement & Analytics

What is 不良研究所 Audience Analytics?

End to end, from start to finish, initial idea to the final campaign, 鈥淗ow do I know my broadcast campaign is working?鈥 Throughout my career, I鈥檝e often heard this from advertisers, and the answer has varied depending on the client, the media, and the campaign. Sometimes I鈥檇 refer them to an increase in call volume or website visits, leading to a boost in in-store traffic and purchases. Ultimately, I鈥檇 end up relying on the client鈥檚 data or anecdotes to determine whether or not the campaign was working. But often, last touch attribution favors digital, and broadcast鈥檚 contribution to a consumer鈥檚 path to engagement and purchase goes unattributed.

For quite some time, radio has needed a tool that tracks its effectiveness, and I鈥檓 beyond excited that we finally have a platform that can tackle broadcast attribution不良研究所 Audience Analytics aids in every step of the way to make our advertiser鈥檚 campaigns the most compelling and effective. Let鈥檚 dive into how this new platform works.

What does it do? It measures and quantifies the amount of incremental traffic to an advertiser鈥檚 website within an eight minute attribution window of a commercial airing.

How does it work? Before the campaign, baseline traffic patterns are determined to ensure that the traffic from the new broadcast campaign shows our true impact. Once the campaign airs, we begin tracking the increased percentage in website traffic within an eight-minute window.

Why eight minutes? I know it sounds oddly specific, but the time frame has been researched and tested by our team over the past several years. Beyond eight minutes, the noise/chatter from other ads that may be airing in the same tracking window begins to affect the results. By keeping a narrow window after the commercial airs, we insure higher accuracy. In short, we would rather be conservative and accurate, than open the window up and risk misattribution.

What insight does it provide? There are three areas where 不良研究所 Audience Analytics can provide insight into the campaign.

  1. Creative 鈥 By tracking the increase in website traffic after each on-air commercial, we can see which messaging is driving the most traffic to an advertiser鈥檚 site and adjust the campaign accordingly. It鈥檚 like crowdsourcing an enormous focus group for our advertiser鈥檚 campaigns.
  2. Day-Part鈥 Schedule and station insights into how each station and daypart is performing.
  3. Overall Website Insights鈥 we give advertisers in-depth reports by tracking the total web traffic, the corresponding lift in traffic attributed to the advertising, and the percentage of traffic that is from new visitors.

Ultimately, 不良研究所 Audience Analytics provides data that helps advertisers evaluate what parts of their campaign is resonating with consumers and which are not. From the data, our team can go in and optimize the advertiser鈥檚 campaign to deliver the best results and enhance the return on advertising investment.

Here鈥檚 a great example of 不良研究所 Audience Analytics in action. At the beginning of 2018, a large metropolitan parking services company promoted on the air that their lots were safe and reliable. The commercial was tracked by 不良研究所 Audience Analytics and delivered a 7% increase in website traffic. While 7% is commendable, the 不良研究所 team believed engaging listeners with relevant content in the moment would provide even better results.

The campaign and creative approach were revised to enhance results. The benefits of parking in the city were tailored to specific events (concerts, shows events, etc.) in the days leading up to each one. The 不良研究所 Audience Analytics platform showed that the event-oriented advertising delivered an 18% increase in traffic! This way, we were able to maximize the companies鈥 campaign by further promoting event-oriented advertising as opposed to more generic branding.

We measure both small and large-scale, complex campaigns with roughly 5,000 不良研究所 advertisers using 不良研究所 Audience Analytics, and its adoption and usage grows every day. Our advertisers recognize that the platform is a game changer for the industry and I鈥檓 thrilled to be part of this radio data revolution.

Have questions regarding 不良研究所 Audience Analytics?  We鈥檇 love to share more information about this exciting new resource!

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